Frequently Asked Questions

AMENG Academy is a leading automotive diagnosis training center based in Casablanca, Morocco. We offer professional training programs in auto diagnosis, engine management, hybrid vehicles, and more. Our programs combine theoretical knowledge with practical hands-on experience to prepare students for successful careers in the automotive industry.

Our training center is located in the heart of Casablanca:

• Address: Boulevard Mohammed V, Casablanca, Morocco
• Landmark: Near Twin Center
• Public Transport: Tram line 1, stop "Mohammed V"

No prior experience is required for our Complete Auto Diagnosis program. We start from fundamentals and build up to advanced topics. However, basic knowledge of automotive systems is helpful. For specialized programs like Hybrid & Electric, some basic electrical knowledge is recommended.

Our training center is open:

• Monday - Thursday: 9:00 AM - 6:00 PM
• Friday: 9:00 AM - 5:00 PM
• Saturday: 9:00 AM - 2:00 PM (by appointment only)
• Sunday: Closed

We offer three main training programs:

• Complete Auto Diagnosis (8 months): Comprehensive training covering all aspects of automotive diagnosis.
• Engine Diagnostics (4 months): Specialized training in engine management systems and performance tuning.
• Hybrid & Electric Vehicles (6 months): Focused on high-voltage systems and electric vehicle diagnosis.

Program durations vary:

• Complete Auto Diagnosis: 8 months (960+ hours)
• Engine Diagnostics: 4 months (480 hours)
• Hybrid & Electric: 6 months (720 hours)

Classes are held 3 days per week, with flexible scheduling options available.

We offer both weekday and weekend classes to accommodate working professionals:

• Weekday Track: Monday, Wednesday, Friday (9 AM - 2 PM)
• Evening Track: Tuesday, Thursday (5 PM - 9 PM) + Saturday (9 AM - 2 PM)
• Weekend Track: Saturday & Sunday (9 AM - 4 PM)

We maintain small class sizes to ensure personalized attention. Our average student-to-instructor ratio is 8:1 for theoretical sessions and 5:1 for practical workshops. This allows instructors to provide individual guidance and support.

Program fees (in Moroccan Dirham):

• Complete Auto Diagnosis: 25,000 MAD
• Engine Diagnostics: 15,000 MAD
• Hybrid & Electric: 20,000 MAD

Fees include all course materials, access to equipment, and certification. Payment plans are available.

Yes, we offer flexible payment options:

• Full payment: 5% discount
• 2 installments: 50% at enrollment, 50% mid-course
• 3 installments: Available upon request with approval

We accept the following payment methods:

• Credit/Debit Cards (Visa, MasterCard)
• Bank Transfer
• Cash (at our center)
• PayPal
• Mobile Payment (Orange Money, CIH Bank)

Our refund policy is designed to be fair:

• More than 14 days before start: 90% refund (10% admin fee)
• Within 14 days of start: 50% refund
• After course start: No refund, but credit for future courses may be offered

Upon successful completion of your program, you will receive an internationally recognized diploma from AMENG Academy. The certificate includes:

• Your full name
• Program name and duration
• Final grade/achievement
• Unique certificate ID for verification
• Date of issuance

Yes, our certificates are recognized by automotive companies in Morocco, Europe, and the Middle East. Many of our graduates have secured positions in:

• Dealerships (Renault, Peugeot, Toyota)
• Independent garages
• Diagnostic centers
• Fleet maintenance companies

Employers or third parties can verify your certificate by:

1. Visiting our certificate verification page at amengacademy.com/verify-certificate
2. Entering your unique certificate ID (e.g., CERT-2025-001)
3. Viewing the verified certificate details

Yes, replacement certificates are available. Please contact our support team with:

• Your full name
• Program name and completion date
• Reason for replacement

A fee of 200 MAD applies for replacement certificates. Processing takes 5-7 business days.

You will have access to professional diagnostic equipment including:

• Diagnostic Scanners: Bosch KTS, Autel MaxiSys, Launch X431
• Oscilloscopes: 4-channel automotive scopes
• Multimeters: Professional automotive multimeters
• Software: OEM diagnostic software for major brands

All tools and equipment are provided during training hours. However, many students prefer to purchase their own basic toolkit for practice at home. We can provide recommendations if needed.

Our workshop is equipped with a variety of vehicles for hands-on practice:

• Gasoline vehicles: Various makes and models
• Diesel vehicles: Common rail systems
• Hybrid vehicles: Toyota Prius, Honda Insight
• Electric vehicles: Nissan Leaf (coming soon)

Currently, our programs are primarily in-person to ensure hands-on experience. However, we do offer:

• Blended learning: Theory sessions available online for certain modules
• Supplementary materials: Video tutorials and resources accessible online
• Remote support: Online assistance for assignments